Career and transition

Experience: Memphis, the day we said goodbye

A year and a half in the city where FedEx was born, in the same year I closed more than 30 years at the company. What Memphis leaves with me.

Today we say goodbye to Memphis. The city will always hold a special place in my heart. It’s the birthplace of FedEx, home to its global hub and headquarters, and for the past year and a half, it’s also been our home.

A year of transformation

2025 has been a year of deep transformation and reflection. I closed a remarkable 30+ year chapter at FedEx and, like many of us, said farewell to its visionary founder, Fred Smith.

Living in the Deep South as a Latin American gay couple was an experience filled with meaning and a journey marked by the unmistakable warmth of southern hospitality. It was also a time to reconnect as a family and create unforgettable memories along the Mississippi River, moments that will stay with us wherever the next chapter leads.

A city of contrasts

Memphis is a city of contrasts. With over 630,000 residents, it faces economic challenges: its poverty rate of 22.5% is among the highest in large U.S. cities, and comparable to those in Latin America, where poverty affects more than a quarter of the population.

And yet, Memphis thrives culturally: the cradle of blues, soul and rock ’n’ roll, the energy of Beale Street and, of course, the unmistakable flavor of Memphis-style barbecue and soul food.

Gratitude

We leave Memphis at a moment when the U.S. Army arrives in the city, a powerful reminder of how times change and history keeps unfolding. It’s hard to put into words the mix of emotions this brings: reflection, hope and, above all, deep gratitude. As we move forward, my heartfelt wish is for a brighter, more prosperous future for the amazing friends and everyone who calls this remarkable city home.

Originally published on LinkedIn.

Is this topic on your leadership table? Tell me the context.

Let’s talk

Keep reading

  1. Purpose and results

    Experience: Jamaica, after the hurricane

    Hurricane Melissa hit Jamaica’s economy and logistics hard. What my visits to Kingston showed me about the people now rebuilding the country.

  2. Customer experience

    Experience: London and FedEx’s first global campaign

    In 2007, FedEx’s first global advertising campaign took me to London several times. Memories of the city, the challenges of Heathrow and a people who balance tradition and modernity.

Come change your path!Chat on WhatsApp