Mentor · Consultant · Board advisor
Leading people is building results that last.
I spent more than 30 years learning to lead across different contexts, markets and moments of change. Today, I bring that experience to leaders and organizations that want to develop people, make better decisions and build businesses that can grow with purpose.
- 30+
- years at FedEx, from intern to CEO
- CEO
- of FedEx Brazil
- VP
- of Customer Experience for Latin America
- 2
- INSIGHTS seasons: Brazil and Mexico
A company is made of decisions. And decisions are made by people.
People and results are part of the same conversation.
That is why talking about culture, development and mental health is not stepping away from the business agenda. It is looking at what sustains execution, the customer experience and the ability to keep moving forward when the landscape changes.
I bring to this conversation the perspective of someone who started as an intern, rose to lead FedEx Brazil and worked in Customer Experience across Latin America. What I learned along the way helps me ask better questions in the work I do today.
How I can contribute
All formats-
01
Mentoring for leaders
A space for reflection for those who need to make decisions, develop people and find their own way of leading.
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02
Consulting for organizations
Conversations and projects on leadership, culture, customer experience and the role of people in strategy.
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03
Board and strategic advisory
Executive experience to contribute to long-term discussions and decisions that connect business, people and impact.
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04
Talks and conversations
Lived stories, relevant questions and themes built to speak to the context of each audience.
Podcast
INSIGHTS: conversations about life beyond the job title
I talk with executives about careers, choices, mental health and authenticity. Real stories from people who strive to care for others and deliver results, even when the two seem hard to reconcile.
What I learned. What I keep learning.
In the #AprendiNaFedex and #LegadoFedex series, I revisit moments and people who shaped my career. In the articles, I dig into questions that come up in the practice of leading: how to build trust, deal with change and turn intention into action.
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Fred Smith
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Donald (DJ) Miller
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Juan Cento
Shall we talk about what lies ahead?
If you lead an organization, develop people or build impact initiatives, tell me about the challenge. A good conversation can be the first step toward finding a way forward.